Arte Grafica welcomes a new era with digital colour printing

Customer Benefits

The first print job Arte Grafica ran on the new bizhub PRESS C1100 was 500 high-quality, finished in-line saddle stitched books. 

Tony Cavaiuolo said, “From the beginning we were impressed with the new printer’s output quality and productivity. It was impossible to tell the difference between the first booklet and the last booklet. 

“The improvements in printing half-tones and screens, which are traditionally difficult to produce on digital presses, was beyond our expectations.”

Importantly, having the new bizhub PRESS C1100 on board has delivered strong business benefits for Arte Grafica, due to its speed, reliability, and consistency. 

Tony Cavaiuolo said, “Speed and quality is the key to keeping up with the trend towards on-demand printing and electronic publishing. This new machine is significantly faster than our previous printer, from its short warm-up time to its consistent output rate.”

“Because this printer costs us less to own and run, we can make a little more margin on each job. And because it’s fast, we can do more jobs in the same amount of time.”

“A real highlight is the fact that we no longer have to take jobs from one machine to the next to finish them. We used to have to hand-collate jobs. Now, the bizhub PRESS C1100 finishes everything, which frees up staff to get on with more value-added work. All of these benefits contribute directly to the bottom line.”

Konica Minolta’s outstanding customer service was critical to Arte Grafica. The company’s fast response times and willingness to help have set the bar high. 

Tony Cavaiuolo said, “Customer service is extremely important to Arte Grafica and Konica Minolta absolutely excels at delivering outstanding customer service. If there is an issue then a technician is here within a few hours, or else someone is available to speak with us on the phone so we can get back up and running faster. 

“When we originally switched over from the old machine to the bizhub PRESS C1100, we quoted for a job that was due to be completed on the new machine. Due to some timing issues, the new machine wasn’t in place, so Konica Minolta completed the job for us on the new machine while it was still in the showroom.That kind of support means we can deliver a better, faster service for our customers, which is what we’re all about.”