Accounts payable management, reduced invoicing errors, no data entry

• Automated & streamlined accounts payable
• Reduced processing error & handling time
• Eliminate hardcopy invoice data entry

ABL processes approximately 100,000 invoices per year across its Corporate, Cement and Lime and Concrete and Aggregates divisions, which required manual entry into the payments system. This created a lot of extra work in processing invoices. Furthermore, the manual processes meant that there were numerous ‘exceptions’; invoices that couldn’t be paid without additional manual intervention.

Mark Tosolini, Group IT Manager, ABL, said, “Payments would often be stopped because people hadn’t followed the correct processes. This was a clear driver to automate the accounts payable process to make it more effective and, specifically, to make exception handling as efficient as possible.

We also wanted to find a way to eradicate the physical, hardcopy invoices and reduce the amount of data entry that had to occur for each invoice.

“The previous system resulted in too many email-heavy processes. For example, finding out the status of an invoice required emailing people to ask them for an update. They would then need to physically check on the status before getting back to the original person. The time and resources required for this were significant. ABL was not in a strong position to handle growth in the number of invoices we received.”