Michelle Mahoney, Executive Director, Innovation at international law firm King & Wood Mallesons is in a rare position within the legal sector. She is tasked with spearheading a different perspective on commercial thinking and the client experience. Her broad ranging remit is to generate a culture that is no longer constrained by 6 minute charging intervals to one of creative partnerships with its clients. Innovation is being unleashed as KWM pushes to reach the full potential of its market positioning and expansion throughout Asia.
The legal sector is not known for taking the lead in adapting to changing business or technological landscapes. But, like many other sectors, it is being motivated by customer demand to accept it has to either be rolled over by automation, standardisation, the spectre of improving cognitive computing - or to grasp it, leverage it and secure the future.
